Paying Fees
Charges will appear in your student account at the time of enrollment, and it is your responsibility to log into your student portal to make a payment by the due date(s).
If you have not already done so, you must activate your Cal Poly portal
To request assistance with your Cal Poly portal access, please schedule an appointment.
Once your appointment is scheduled, you will receive a confirmation email with a link to the appointment. Appointments will be conducted via Microsoft Teams. During this time, we can assist with setting up your Cal Poly emails to be directed to an email address of your choice. We can also show you where your instructor may post online learning content through PolyLearn or Canvas, Cal Poly’s learning management system.
Online Payment (Preferred Method)
Payment can be made online through the “Money Matters” tab of the student portal, by clicking the “Make A Payment Now” button, then the “Click here to make an online payment” link. You must select the Extended Ed option at the bottom of the online payment page to ensure that your payment is applied to your EPaCE balance.
Online payment can be made by eCheck or credit card. There is no convenience fee for payments made by eCheck. A 2.75% non-refundable convenience fee will be charged for credit card payments. Online Credit Card or eCheck payments made after 4:15pm, or on non-business days, will post to the student's account on the next business day.
The online payment system may be accessed outside of the student portal on the Student Accounts Online Payment Page.
Students have an option of creating a separate parent login account for online payments via a CASHNet Parent PIN. Setup guide available in the CASHNet Parent Username Setup Guide (PDF).
In Person
Cash or check payments can be made at the University Cashier's office. When paying by cash or check, be sure to provide the item code "CE." This will ensure that your payment is applied to your EPaCE balance. The Cashier’s Office is in Building 1, Room 131E. Office hours are Monday through Friday, 9:00 am – 4:00 pm.
Mailing Payment
Make check payable to "Cal Poly State University" and mail to:
California Polytechnic State University
University Cashier
Administration 131E
San Luis Obispo, CA 93407
Please allow 10 days for mailing time. Be sure to include item code "CE" and include your Empl ID# / Student ID number on the check. For your convenience, download a Payment Remittance Form (PDF).
For more information, visit the Student Accounts Page.
What Happens If You Do Not Pay Your Fees?
If fees are not paid by the due date, you may be subject to cancellation from your course(s).
Exceptions
Students who have financial aid for the current quarter, or who have an approved third-party billing request, will not be dropped from their course(s) for late or non-payment of fees. However, once the financial aid or third-party payment is posted to the student account, any outstanding balance is the responsibility of the student and a registration hold will be placed if your fees are not fully paid. The hold will prevent adding or swapping classes until the balance is paid.
Financial Aid
Program fees vary in financial aid eligibility. Charges which do not meet financial aid criteria must be paid by the due date. Financial aid cannot be applied against the following types of charges:
- Program Deposit
- International Center Fee
Additional Fees
In addition to the program fees, students who are matriculated in a self-support degree program offered through EPaCE will pay some or all of the following university fees:
- Health Services Fee
- University Union Fee
- Commencement Fee
- International Student Fee
- International Health Insurance
Descriptions of the above fees can be found Administration and Finance Student Accounts Registration & Other Fees page. A detailed listing of mandatory fees and other university fees can be found on Administration and Finance Student Accounts Fees page.
Additional fees may be required to receive services, materials, or to use facilities provided by the university.